Admin Portal

Manage all aspects of The Residence Co.

Finance

Cashflow Report

Projected bank inflows and outflows with OTA payout timing rules

Monthly Reports

Revenue, payouts and booking summaries by month

Payment Tracker

Track received and pending payments across all channels

Property P&L

Profit & loss per property — revenue and costs by month

Personal Cashflow

Personal salary and outgoings with a combined business + personal cashflow export

Bookings

Booking Calendar

View all bookings across all properties in a calendar view

Bookings

Manage, bulk create and edit all guest bookings

Discount Codes

Create and manage guest discount codes

Guest Requests

Review and manage early check-in and late check-out requests from guests

Check-in & Check-out Times

Compare every early check-in and late check-out request against the times held on each booking

Operations

Operations Dashboard

14-day snapshot of check-ins, check-outs, guest actions and operational issues

Cleaner Profiles

Manage cleaner accounts, hourly rates and assigned properties

Clean Management

Schedule and assign cleaning jobs per checkout

iPhone Notifications

Enable operational alerts on this device and send a test notification

Laundry Management

Live laundry usage, weekly Johnsons collections, batch history and cost reporting

Lock Codes

View and update the access code for every property

Property Management

Properties

Edit property details, photos and blocked dates

Local Area

Manage local recommendations and area guides shown to guests in the portal

Guest Notices

Create important information notices shown to guests in the portal

Inventory

Manage stock items per property and view current stock levels

Photo Studio

Batch-enhance new property photographs with a saved editing brief, before/after review and ZIP export

Listing Studio

Send the onboarding questionnaire to a new client, then generate the Airbnb listing copy from their answers

Stripe Accounts

Take payments for selected properties through their own Stripe account and keys

Misc

Analytics

Booking trends and performance charts

Guest Portal Analytics

Track guest engagement with the portal and measure communication performance

Uplisting Debug

Check Uplisting sync status and calendar data

Webhook Logs

View all incoming Uplisting webhook events and diagnose missing bookings

Guest Messages

Send a message to a guest who is staying now — it pops up when they open the guest portal

Communications

Reference of every outbound email, SMS and push notification the system sends

Guest Communication Log

Every email and text sent to guests, showing who received it and when