Privacy Policy

1. Information We Collect

When you make a booking or contact us, we collect personal information including your name, email address, phone number, and any additional details you provide in your booking requests or messages.

2. How We Use Your Information

We use your personal information to:

Process and manage your property bookings
Communicate with you about your reservations
Respond to your inquiries and provide customer support
Send you important updates about your booking
Improve our services and website experience

3. Data Protection

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

4. Sharing Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our business, processing payments, or managing bookings, always under strict confidentiality agreements.

5. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to processing of your personal information
Withdraw consent at any time

6. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: stay@theresidenceco.io

Last updated: 19 October 2026